Frequently Asked Questions


-Monday- Friday 10 am-4pm
-Sunday by appointment only

-Instore in Chamblee


A'Lex Diamonds does not purchase jewelry directly. Alex Lexington Precious Metals purchases and tades all things precious metals and diamonds.

This is a service we plan on providing in the future.


-All orders shipping to customers must be signed for buy an adult.

-Client not allowed to have release with carrier

-Method of shipping is UPS or FEDEX

Yes. Our items are fully insured during transit. All purchases require a signature at the time of delivery.

No shipping to P.O. Box

Custom Jewelry

Yes, schedule an appointment to sit with one of our staff to design your custom jewelry piece.

Custom jewelry can take up to 6-10 weeks depending what is being created.

Depending on what is being created and the metal make up, cost can start at $2,500. All of our designs are made in precious metals.

Please contact A'Lex Diamonds to set an appointment.

Returns and Refund

-A’Lex Diamonds will accept return items in salable condition within 30 days with receipt for a store credit or exchange.-Any items customized with engraving, etching, embossing, or created specifically for the client may not be returned or exchanged.

-Returns/exchanges limited to three per customer

please refer to our policy page

Loose diamonds must be accompanied by the original laboratory grading report or a $150 charge will be assessed to replace the certificate.


- Paypal: PayPal Orders Must Ship to Verified PayPal Shipping Addresses

- Wire: We must receive confirmation from our bank that a wire transfer has been completed before items can be shipped


-Crypto : Bitcoin or Etherium